Frequently Asked Questions

Commonly Asked Questions

Our therapists and staff are here to serve your child’s needs and support the family. Below is a list of commonly asked questions on our office procedures and policies.

Select the +/- signs to expand and contract the question of interest. If you don’t see an answer to what you’re looking for, don’t hesitate to contact us.

Most major insurances are accepted. However, insurance participation does vary from one therapy to the next. Please see our Insurance Plans section for a complete listing of accepted insurances by therapy category.

The evaluating therapist will meet with you and your child in the beginning of the evaluation session to obtain patient information relevant to treatment. Parent concerns will also be discussed at this time. Once all relevant information is received, the therapist will begin the evaluation process. Evaluation testing may be standardized, function based or a combination of the two depending upon your child’s needs. At the end of the evaluation period, the therapist will discuss initial findings with you. Once the documentation is completed, the therapist will send a copy of the findings to your referring physician. A copy of the evaluation can also be made available to you upon request.

Generally, your doctor will write a prescription for therapy. At the time of your initial appointment, you should bring your child’s prescription as well as his/her insurance card. You will be asked to fill out some paperwork prior to your child being seen.  Check out our New Client Forms section for more detailed information.

For your convenience you can access our New Client Forms for easy download, printing and completion prior to your visit to save you time.

We do offer services at an out of pocket cost.  Please checkout the Insurance Plans we do accept, or contact us for current out of pocket rates.

Our therapists generally treat clients from 8:00 am until 7:00 pm, Monday-Friday, and 8:00 am to 1:00 pm on Saturday, although this does vary by location.  Morning hours do vary depending on individual therapist schedules as well as during school vacations.  Read more about our hours of operation by location.

Our primary facility is located in Cheshire but have a satellite location in Meriden, Torrington, and Orange, as well.  We also offer several therapy options throughout schools in the surrounding communities for your convenience.  Obtain address and/or directions to our different locations.

Explore Our Pediatric Therapy Services

At Cheshire Fitness Zone, we offer a full range of pediatric therapy services designed to help children reach their fullest potential — including Physical, Occupational, Speech, Aquatic, and Feeding Therapy programs.

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What Clients Are Saying

My son has greatly benefited from OT and PT at Cheshire Fitness Zone. The therapists are so patient and knowledgeable. The facility is also very impressive and fun. We look forward to seeing our son progress as we continue therapy.
Anonymous
I love it here. They make you feel like family; they work with your schedule. Everyone in the office is very friendly. I’m here with my son three times a week and I see the differences from when he first started and he’s been doing great. This place is just great with my son and with other kids I see around. I’m truly blessed to be around great people all the time.
Anonymous
We have been coming to Cheshire Fitness Zone for more than two years. The therapists are friendly, compassionate, and professional. Not only do they do a fabulous job with the therapy, but they also consider the individual behavioral needs for our son. They are caring while pushing him to achieve goals that at times he might feel he can do and he does. Thank you to Craig and the staff for all that you do!
The Smedbergs
The physical therapists at Cheshire Fitness Zone are warm, caring individuals. They have worked with my daughter for about a year and a half now and she has made tremendous progress building her core strength, coordination, balance, and overall strengthening. I recommend them highly.
Kristine Livolsi
I am so happy we found Cheshire Fitness Zone. This is just what my son needs. His school also heard of you guys and said great things. I’m happy to know he is in good hands.
Anonymous
I honestly can’t thank you enough for all the time you spent with us and the very valuable advice that you gave.
The Cristo Family
“I can’t sing their praises enough. The patience and drive they have, and the love for what they do really show through. They have changed my daughter’s life already and we have only just begun. Transitioning my child to Cheshire Fitness was the best decision I made. Bri, Val, and the whole team are nothing but amazing.”
Satisfied Parent
As a physical therapist at Cheshire Fitness Zone, I have seen firsthand the positive impact therapy services have had on so many children and their families. We are very family-oriented at Cheshire Fitness Zone and are constantly working with our families to help reach their goals for their children. It is an extremely rewarding feeling to see a child learn mobility skills that they were unable to perform prior to starting therapy services. The staff at Cheshire Fitness Zone is dedicated to providing the best care possible for all the children that they work with.
Anonymous
Cheshire Fitness Zone has been wonderful. The office staff is very welcoming and informative and the OT that my son sees has a genuine interest in my son’s well-being. He always communicates well with me and makes sure to ease all of my concerns. My son loves coming to Cheshire Fitness Zone!
Anonymous
Highly recommend. The warm, loving atmosphere sets the tone for these highly motivated therapists to do their thing. The office staff is top notch as well!!
Peter S.
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