Frequently Asked Questions

Commonly Asked Questions

Our therapists and staff are here to serve your child’s needs and support the family. Below is a list of commonly asked questions on our office procedures and policies.

Select the +/- signs to expand and contract the question of interest. If you don’t see an answer to what you’re looking for, don’t hesitate to contact us.

Most major insurances are accepted. However, insurance participation does vary from one therapy to the next. Please see our Insurance Plans section for a complete listing of accepted insurances by therapy category.

The evaluating therapist will meet with you and your child in the beginning of the evaluation session to obtain patient information relevant to treatment. Parent concerns will also be discussed at this time. Once all relevant information is received, the therapist will begin the evaluation process. Evaluation testing may be standardized, function based or a combination of the two depending upon your child’s needs. At the end of the evaluation period, the therapist will discuss initial findings with you. Once the documentation is completed, the therapist will send a copy of the findings to your referring physician. A copy of the evaluation can also be made available to you upon request.

Generally, your doctor will write a prescription for therapy. At the time of your initial appointment, you should bring your child’s prescription as well as his/her insurance card. You will be asked to fill out some paperwork prior to your child being seen.  Check out our New Client Forms section for more detailed information.

For your convenience you can access our New Client Forms for easy download, printing and completion prior to your visit to save you time.

We do offer services at an out of pocket cost.  Please checkout the Insurance Plans we do accept, or contact us for current out of pocket rates.

Our therapists generally treat clients from 8:00 am until 7:00 pm, Monday-Friday, and 8:00 am to 1:00 pm on Saturday, although this does vary by location.  Morning hours do vary depending on individual therapist schedules as well as during school vacations.  Read more about our hours of operation by location.

Our primary facility is located in Cheshire but have a satellite location in Meriden, Torrington, and Orange, as well.  We also offer several therapy options throughout schools in the surrounding communities for your convenience.  Obtain address and/or directions to our different locations.

Explore Our Pediatric Therapy Services

At Cheshire Fitness Zone, we offer a full range of pediatric therapy services designed to help children reach their fullest potential — including Physical, Occupational, Speech & Feeding Therapy, and ABA programs.

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What Clients Are Saying

Cheshire Fitness Zone therapists offer hope, encouragement, and creativity. They deliver on persistence, personal gains, and individual growth because they genuinely care. In spite of working on the steps to tie his shoes for over six months at a different facility, at Cheshire Fitness Zone Erin never lost hope or let him quit. Although he had no idea each week she worked on skills that when put together would tie a shoe. She approached the idea of tying many times only to be met with complete resistance and totally shutting down. Then one day he came to me after his session and said, ‘Hey mom, guess what? I can tie my shoes.’ When I saw the pride in his eyes and the encouragement on Erin’s face I knew he had done it. It was one of the happiest moments of his childhood. What a gift…self-pride and independence.
Stacey Lyn
Everyone at Cheshire Fitness is always so friendly and welcoming. They provide a wonderful atmosphere for the children and are so supportive. The best gift anyone can give a parent is caring for his or her kid and helping his or her kid to live to their greatest potential and that is exactly what the therapists at Cheshire Fitness Zone do. They truly care and we will be forever grateful for the tools they have provided our child.
Anonymous
I love working at Cheshire Fitness Zone because the therapy team is always willing to collaborate and share different treatment strategies and therapy techniques. You are never at a loss for ideas!
Anonymous
Cheshire Fitness Zone has been wonderful. We have worked with many of the therapists for OT and PT and have had excellent experiences with all of them. They were very accommodating to our schedule. And even on a day where my son was not into working they are always able to get him to work. Their front office is very pleasant and are always smiling when we arrive. I have to bring my other son when we come and the therapists are always willing to include both of them on days where it is difficult waiting in the lobby.
Don Hamilton
I am so happy we found Cheshire Fitness Zone. This is just what my son needs. His school also heard of you guys and said great things. I’m happy to know he is in good hands.
Anonymous
A five star rating would not be enough for Cheshire Fitness Zone! From the first time I called to schedule my son’s consult to now one year later, we are consistently greeted by the most caring and loving staff. My son goes to Cheshire Fitness Zone for oral motor/speech therapy and sees Miss Kim. When I say she is the best, she truly is! From day one she has put her heart and soul into my child’s therapy. The strides my son has made in one year is amazing. Not only is Kim the nicest person ever, she is extremely knowledgeable in her field and is constantly thinking of new ways to improve my son’s speech.
Nicole Rybaruk
I am privileged to work with amazing children, wonderful families, skilled therapists, and professional staff each day at Cheshire Fitness Zone. We are a team working toward the best possible outcome for each unique child. I am so thankful to be a part of such a special place.
Anonymous
I am so happy we came to Cheshire Fitness Zone. My daughter injured her hip figure skating. Another physical therapist diagnosed and treated her incorrectly. Luckily when we came to Cheshire Fitness Zone and saw Craig he discovered her injury was something else and much more of a serious injury. In fact, we were referred to a Pedi orthopedist who concluded with Craig’s diagnosis. The orthopedist said it was a good find, very difficult to catch, and often missed. My daughter had surgery and is now recovering and seeing Craig for rehab. She is almost done and doing well. Highly recommended Cheshire Fitness Zone.
Elaine Reilly
“The DMI intensive week was a game changer for my kiddo. I would 100% participate in it again as it gave my girlie a big jumpstart that she needed to engage her core and legs. The difference from Monday to Friday – I mean wow. She went from not being able to lift herself up to being able to sit independently for 2.5 minutes and use her core to stand up straight. She gets stronger everyday as we continue our “homework” and countdown the days until we get to do it again!”
Happy Parent
“I can’t sing their praises enough. The patience and drive they have, and the love for what they do really show through. They have changed my daughter’s life already and we have only just begun. Transitioning my child to Cheshire Fitness was the best decision I made. Bri, Val, and the whole team are nothing but amazing.”
Satisfied Parent
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